Core business digital

We transform the customer experience of established organisations at speed, by digitising the products and services their customers use everyday.

We’re service designers and engineers, who love to ship. If you’re responsible for delivering propositions at the core of your business, then we’re your people.

Clients who get the best from us are:

  • In a service relationship with customers, who have an account
  • Large, regulated, complex - where security and resilience really matter
  • Dealing with legacy, and the race to keep up

What we're working on right now

Helping the Department of Health’s Digital and Technology Strategy team map the digital support and approvals process for the NHS and other arm's length delivery bodies

We rebuilt the online donations platform for British Red Cross and scaled it to support the One Love Manchester appeal. We’re supporting and developing it now, as it collects donations for their other appeals - e.g the recent hurricanes and appeals for Myanmar and Grenfell Tower.

We’re continuing to develop Nuffield Health's My Bookings app, allowing gym members to book classes on the go. Live on the Apple and Play stores.

We're developing new account-based services so Aetna policyholders can more actively manage their well-being and more easily access healthcare.

Helping reduce corporate client on-boarding time from six months to a matter of days, and building transactional services for mobile and desktop customers.

We’re designing and integrating business banking functions with WeChat - for executing and tracking trade transactions in mainland China.

We're also...

…working with a global private bank to design and prototype a wealth-reporting dashboard with portfolio viewing and x-ray capability for complex holdings. And we're redesigning and re-platforming the Royal College of Speech and Language Therapists’ website.

see our work

Working with Friday

Our clients