Building a better future for over 8 years
As a strategic partner, Friday have digitally transformed this global bank from the ground up, developing core products and services to create seamless customer and staff experiences.
Digitising core healthcare
Continual delivery of digitally-enabled connected healthcare services, all managed via a single online account, accessible from any device.
Developing and scaling a crucial donations platform in time for One Love Manchester, raising £2.35million in 3 hours.
Digitising environmental consulting services
Designing new digital workflows and toolkits, and developing entirely new products to drive recurring revenue.
Digitising professional development, community, membership and admin services. Re-platforming and redesigning the website, and modernising the organisation.
From claims processing to virtual GP consultations
Digitising traditional insurance administrative processes and developing a suite of new digital healthcare tools.
Digital support for vulnerable children
Re-imagining digitally supported mission-critical services for case workers, families and children.
Premium service design
Designing and prototyping a bespoke coffee subscription service and configurator.
Radically simple mobile
Redesigning Vodafone’s global logged-in account for mobile, with a dramatically simplified data-driven experience.
Launching a specialist digital bank
A digital-first identity and design system, acquisition journeys for savers, and core digital workflow to support specialist mortgage lending.
Smart meter prototyping
Designing EDF’s smart-meter-enabled future customer experience, powered by live consumption and billing data.